WHAT ARE YOUR PRODUCTS MADE FROM? 

Our apparel is made from hemp and organic cotton. Hemp is the most sustainable fabric because it doesn't require pesticides or nearly as much water to grow as cotton. It can grow easily in most climates and is a super strong fibre that is also fully biodegradable. When blended with organic cotton, which also doesn't use any pesticides to grow, it becomes very soft, breathable and comfortable to wear.

*There is currently 5% Lycra in the ribbing of our crewneck and we are working with our suppliers to create a fully natural ribbing by next year so that all of our products will be biodegradable.

WHERE IS YOUR FABRIC FROM?

My fabric supplier is based in the U.S. and their mill is based in China. Their mill is a member of the Fair Wear Foundation which verifies and ensures they are following the code of labour practices.

WHERE ARE YOUR GARMENTS MANUFACTURED?

Vancouver, BC, Canada.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards (AMEX, VISA, MASTERCARD). 

DO YOU HAVE APPAREL FOR MEN AND WOMEN?

Our brand is gender neutral and you can expect a more relaxed fit. If you would like a comfortable fit stick with your normal size if you like your clothes a bit more fitted, size down. If you have any questions about sizing please contact info@novelsupply.com. 

 HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

We aren't fast fashion and every garment is printed to order. That way we minimize our waste and only print what people order. Every Thursday, we send in our orders and ship out the following week so you can expect your order to arrive 5-14 business days depending on where you live. 

TELL ME ABOUT THE RETURN POLICY?

If you're unhappy, please email us at info@novelsupply.com and we'll do our best to make it right.

WHERE ARE YOU LOCATED?

We are currently located in Vancouver, BC.  

 

We don't want to leave any stone unturned, so have a question? HIT US UP!